“The purpose of determining the positions of passengers in the airport is that we want to get a true picture of the passenger flows in the airport. By determining passenger flows in the airport we get a very accurate overview of where we need to optimise capacity. With this information we can become even better at serving our passengers, says Christian Poulsen, head of IT at Copenhagen Airports A/S, and continues:
“It is unique to Copenhagen Airport that we have such a finely meshed Wi-Fi network and that we can determine the positions of our passengers on their way through the airport. That gives us very good information to be used as a basis for deciding where to improve capacity in order to create the best possible conditions for a pleasant and flexible travel experience for our passengers. br />
Christian Poulsen emphasises that Copenhagen Airport cannot see who owns the mobile phones, and passengers are therefore 100% anonymous. The information is not stored for any other purposes.
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